Mayor's Office of Astana

Official Website of the Mayor’s Office of Astana

Water Supply

27.09.2016, 23:32

“Astana Su Arnasy” State Municipal Enterprise of the Mayor’s Office of Astana informs the population, enterprises and organizations of Astana that based on the Order No.39-OD of the Department of the Committee for Natural Monopolies Regulation and Competition Protection of the Ministry of National Economy of the Republic of Kazakhstan in the city of Astana dated April 08, 2016, temporary balance rates have been introduced for the services regulated in water supply and water discharge systems for the period of one year since May 01,2016 to April 30, 2017 

Contacts for inquiries: (8-7172)-37-43-65, 37-44-21, 27-47-00

No.

Consumers

Unit of Measurement

Rate (without VAT), KZT

Rate (with 12% VAT), KZT

01.05.2016 to 30.04.2017

1.

Water supply by the main pipelines and distribution pipelines (drinking water)

93,71

104,96

1.1.

1 – Group of Consumers (population)

KZT/m3

44,55

49,90

1.2.

2 – Group of Consumers(enterprises providing services on production, supply and distribution of heating energy)

140,56

157,43

1.3.

2 – Group of Consumers(budget-based organizations)

194,47

217,81

1.4.

3 – Group of Consumers(legal entities and other consumers not listed in 1 and 2 groups of consumers)

194,47

217,81

2.

Waste water discharge and purification

83,96

94,04

2.1.

1 – Group of Consumers (population)

KZT/m3

33,34

37,34

2.2.

2 – Group of Consumers (enterprises providing services on production, supply and distribution of heating energy)

151,42

169,59

2.3.

2 – Group of Consumers (budget-based organizations)

194,26

217,57

2.4.

3 – Group of Consumers (legal entities and other consumers not listed in 1 and 2 groups of consumers)

194,26

217,57

3

Water supply by main pipelines (process water)

30,01

33,61

1.  In case of water supply cutoff, residents of Astana are required to address to the Emergency Supervisory Service of “Astana Su Arnasy” SME by calling +7 7172 373737, +7 7172 376969 and inform about the problem.

2.  Taking readouts from the metering devices, applications for sealing, applications for taking readouts from the metering devices, applications for de-sealing, as well as advice on receipts can be obtained from 9 am to 8 pm (without any breaks and days-off) by contacting the call center 1302, 270-370 or by sending an e-mail to 1302@astanasu.kz.

List of Documents for Obtaining Technical Specifications for Connection to Water Supply and Sewage Systems 

Private Residential Buildings

1.  STATEMENT of Absence of Debts in the Office at 1 Tsiolkovskiy Str. (9-storey building, entrance from the end side)

2.  Land Plot Act or entitlement document of the house owner indicating full name of the owner (copy)

3.  Identity document of the house owner (copy)

“Obtaining Technical Specifications for Legal Entities for the New Facility

1.  Decision of the Mayor of Astana on the allocation of the land plot for the construction of the facility (Land Act)

2.  Situational plan of the construction site location in the scale of 1:500, 1:2000 (Selection and Approval Act)

3.  Application in the established form, name of the facility, built-in premises and daily water supply and water discharge requirements.

   “Obtaining Technical Specifications for the Existing Facility”

1.  Application based on the established form

2.  Location plan for the construction in the scale of 1:500 and 1:2000 (online map of Astana)

3.  Official Act, Sales Contract (if available), Acceptance Act, legalization documents or court decision

“Obtaining Technical Specifications for Legal Entities for the Built-In Premises

1.  Sales Contract, or Lease Contract, or decisions of the Mayor of Astana

2.  Location plan for the construction in the scale of 1:500 and 1:2000 (online map of Astana)

3.  Application based on the established form

  “Obtaining Technical Specifications for Temporary Facilities Construction

1.  Decision of the Mayor’s Office of Astana on the allocation of the land plot for the construction of the facility (Land Act)

2.  Location plan for the construction in the scale of 1:500 and 1:2000 (Selection and Approval Act)

3.  Official letter-head application or application letter sealed with a stamp

“Extension of Technical Specifications for Legal Entities”

1.  Acting decision of the Mayor of Astana on the allocation of the land plot for the construction of the facility, Land Act

2.  Copy of Technical Specifications

3.  Official letter-head application or application letter sealed with a stamp

 “Extension of Technical Specifications for Individuals”

1.  Copy of technical specifications

2.  Official application letter

“Technical Specifications for the Construction of the SPS (Sewage Pump Station)”

1.  Copy of technical specifications

2.  Official letter-head application or application letter sealed with a stamp 

Any use of materials is allowed with the reference to the official website of Astana city http://astana.gov.kz