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Ambulance calls triple in June in Nur-Sultan

Director of the municipal ambulance station blames it on poorer self-discipline and incompliance with quarantine requirements among citizens, the capital city hall reports via its official site.
From early June, Kazakhstan’s capital has seen a dramatic increase in the number of ambulance calls.
“The number of calls increased by 3.5 times since June 1. During the state of emergency, we received about one thousand daily calls, whereas now, when the quarantine is more relaxed, we receive over two thousand calls. From my perspective, it is due to lowered self-discipline and lack of compliance with the quarantine rules among citizens. My message to everyone is to follow sanitary requirements strictly,” said Murat Orazbayev, director of the municipal ambulance station.
According to him, 12 operator stations are on duty for the “103” hotline reinforced by eight additional contact-center stations.
“The contact center operators answer the city residents’ questions about coronavirus infection. They can recommend where to report in case of COVID-19 symptoms and have test samples taken. The contact center has significantly reduced the workload on the “103” ambulance line,” Orazbayev noted.
Daily, 112 ambulance crews are on duty in Nur-sultan: 72 municipal ambulances and 40 crews stationed in outpatient clinics.

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